Carriage Quarters - Lake
Lake Junaluska Cottage Rentals Policy &
All cancellation requests must be requests must be received
by our office at least 30 days prior to scheduled arrival date in order
receive a refund for your deposit. We regret that we cannot refund any
of reservation deposit for cancellations within the 30 day time
ARRIVAL AND CHECK-IN
Cottage check-in time
is 3:00 to 6:00 PM Sunday.
- Cottage rent balance must be paid in
full two weeks prior to check-in. We will be happy to leave a packet
containing keys and cottage directions for any Guest(s) arriving after
- Please notify us if you will arrive
later than Sunday. If you fail to notify us of a late arrival, we will
assume you are not coming and your unit may be re-rented after 12:00
noon on Tuesday, and your deposit will be forfeited.
- Cottage check-in is located in the
Cottage Rental Office located in the 1st building on your
right as you come in the West Gate. (next to the Chicken Palace HWY 19)
- Two (2) sets of keys will be issued at
check-in. Lost or misplaced keys will incur a replacement fee of $10
- Guest should report any problems in
writing, including inadequate cleaning and damages, to Cottage Rental
Office immediately after check-in.
ADDITIONAL FEES AT
- Ground Passes of $30
per rental Unit for each week rented.
- Non-refundable Administrative fee of
- Cleaning Fees. If you are cleaning your unit please refer to
the “cleaning checklist” for minimum requirements; also note is not
clean you will be accessed a charge at the same rate as the cleaning
- $40 for 1 bedroom unit + $10 for each additional
for 2 bedrooms with Living room and Den.
- Check out is 11:00 AM Sunday. Late
checkouts will be charged a $50 late check-out fee.
- Please make sure the Unit is clean,
according to the information provided in your packet, or that cleaning
has been requested and paid for.
- Keys should be returned to the Cottage
Rental Office by 11:00 AM Sunday in the key packet. Remember 2 keys to
a packet. Lost or misplaced keys are subject to a $10 per key
- The Owner/agent of the Unit is not
responsible for items left in rental Unit. If the Cottage Rental Office
has to retrieve lost items from the cottage a $10 fee will be charged
plus any shipping charges. Please check Unit carefully before you
- The Unit is a privately owned
dwelling, with furnishings reflecting the taste of the Owner.
Furnishings vary from Unit to Unit as described in brochure. Neither the Agent nor the Owner shall be
responsible for providing any additional furnishings or equipment not
listed in the description of the Unit. PLEASE DO NOT REARRANGE THE
- Many of our Units contain a variety of
conveniences such as air conditioning, microwave, dishwasher,
washer/dryer, etc., which receive an unusually high degree of use,
especially during the summer season. No appliances are guaranteed.
Should any of these devices break down during your stay, please report
it to the Cottage Rental Office. Staff will do their utmost to have it
repaired in a timely manner. Unfortunately, we are unable to provide
refunds, move Guest(s), or transfer deposits to anther Unit due to
- The Guest is responsible for any
damage to the Unit, or its contents, excluding normal wear and tear
during your stay. Any damages that Guest(s) discover upon check-in
should be reported immediately to the Cottage Rental Office.
- The Agent/Owner of the Unit is not
held liable for any damage or injury to Guest(s) or party of Guest(s)
on Unit property. Agent/Owner in not held responsible for acts of theft
or vandalism or any damage to Guest’s personal property.
- Agent may be required to enter
occupied Unit in order to initiate repairs.
- Maximum number of occupants is listed
in Unit description and is enforced by Agent. Overcrowding or
misrepresentation is grounds for immediate eviction without refund.
- Guests should respect Units NO Smoking
- Long distance calls must be billed
collect, to your home phone number, calling card or credit card.
Internet use is to be handled the same.
- PETS are NOT allowed in rental Units.
Immediate eviction and fine will be affected.
- Guest(s) should not intrude upon
locked areas in Unit, such as Owner’s closets and personal storage area.
- House parties are not permitted.
Guests should respect the rights of others and not engage in loud or
offensive noise or music. Please observe the Assembly-wide “Quiet Time”
from 11:00 PM – 6:00 AM.
- Guests in Tri Vista Condominiums
should be advised of additional rules posted inside Unit.
- Boats and trailers may not be parked
at rental Units; ask for instructions at check-in.
- Guests need to make accommodations to
park recreational vehicles off grounds. Said vehicles may not be driven
to or parked at your rental unit.
- A Grounds
Pass and a North Carolina
Fishing License is required to fish at Lake Junaluska.
- Units are designed for family and
individual use, therefore, are not suitable, nor available for youth
- Please be advised that any wheeled
vehicles, with the exception of wheelchairs and child strollers, are
not permitted on the walking trail due to unsafe conditions. This is to
include, not limited to bicycles, skateboards, roller blades/skates,
- All reservation deposits
shall be deposited in an insured interest bearing trust account at
First Citizens Bank, Walnut
Street, Waynesville, NC. All interest shall accrue to
the credit of Lake
- In the event an owner chooses, for any
reason, to remove his Unit from the rental program, every effort will
be made to contact the renter with as much advance notice as possible.
Agent will make similar accommodations available, or your deposit will
be fully refunded.
- INFORMATION DEEMED RELIABLE BUT NOT
- RATES AND FEES SUBJECT TO CHANGE
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(A) We are not responsible or liable for renter (a) loss
theft of any of the renter's personal property, accidents, injury or
of nature from and cause to renter(including guests, or invitees: or
of GOD, (b)weather or road.
(B) This information on this sheet is an accurate representation
of the rules as describe above, as with all rules they are subject to
without notice. It is your responsiblity to ask for a sheet pertaining
to the rules and regulation upon your arrival.
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